Healthy Home News – March 2017

Healthy Home News – March 2017

Hello, from the Referral Team! The countdown to spring has begun! Mark your calendars for March 20 – The First Day of Spring!

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This will be our 40TH YEAR of jump-starting your spring cleaning. We anticipate a very busy spring and summer! Call us ASAP if you need your carpet or floors cleaned before a specific date or event.

Now is a perfect time to clean your Carpet, Upholstery, Tile & Grout, Wood Floors, or Oriental and Area Rugs, so give us a call at 260-483-4383!

March Cleaning Special

To Celebrate Our 40th Year In Business

Save 40% OFF Topical Deodorizer

Not valid with any other offers. Not valid on pet urine/odor deodorizing.

Hurry – this offer expires March 31, 2017! 

Some of our customers love the fresh smell that a thorough cleaning provides and others love to finish off their cleaning with our topical deodorizer. Referral’s topical deodorizer is safely applied prior to cleaning to attack odors in the carpet or upholstery. The topical deodorizer will not leave an objectionable fragrance or a sticky residue. Take advantage of our March Cleaning Special to keep your home in tip-top shape!

Testimonial of the Month

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“I hired Referral Cleaning & Restoration to clean my new home prior to our moving in. I was referred to them by the previous owner and also the company I used to install carpet and flooring in my old home. The previous owners of our new home had cats and my son is very allergic to cat hair and dander and had a reaction when he visited the home. I was very concerned about getting the carpets cleaned well for this reason. I was initially a little reluctant because they are more expensive than other companies, but I decided to go for quality and that proved to be an excellent decision. The fact that they have stronger extraction suction, do extra passes on the carpet, and have faster drying time also influenced my decision. The technician who came to my home was Walter. Walter was the most courteous and exceptional professional I have EVER had into my home for ANY service in the last 20 years that I have been a home owner. He was knowledgeable, hardworking, polite, and was extremely passionate about cleaning my home. When he arrived he used shoe covers, corner protectors, etc. and continued to treat my home with respect throughout the service. I explained to him about my son’s allergy to cats and also showed him one stain on the carpet that seemed to be cat urine. Walter then got a black light and examined my entire home, on his hands and knees, including carpets, baseboards, walls, and heat registers. He marked each spot of pet urine he found throughout the home with a poker chip. He then used special cleaner for pet urine to clean and decontaminate those areas, and cleaned all the carpets. He even washed the walls by hand and disassembled the heat registers and cleaned them with the special cleaner. He worked diligently for 12 hours on my 2200 square foot home. He brought fans in and placed them in each room to speed the drying process, as I had scheduled my move for the next day. He did absolutely everything possible to accommodate my needs. My home looks and smells amazing. My son has had ZERO allergic symptoms. I feel good about the safety of my kids as they lay on the freshly cleaned carpet and I feel good about the cleanliness of my new home. Do not think twice! Choose Referral Cleaning & Restoration for all of your cleaning needs! They are well worth every penny and you will not regret choosing the BEST.” – Mrs. Andrews

Mrs. Andrews had her choice of a $25 Cleaning Credit or a $25 Hall’s Restaurant Gift Card for writing The Best Testimonial Of The Month! Congratulations! We can’t wait to work for you again!

Click here to find out how you can win our next Testimonial Of The Month and receive a $25 Cleaning Credit or a $25 Hall’s Gift Card.

To watch more testimonials from satisfied customers of Referral, please visit our YouTube page.


Why Is Referral More Expensive Than The Competition? Here’s Why…

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We know there are many carpet and floor cleaning companies to choose from in the Fort Wayne area. And we realize that we are not the cheapest company in town so… Why is that?? Well, we could rephrase the question as, “What are the other cleaning companies leaving out that allows them to charge less?”

Here is an actual recent Facebook review from someone who chose a franchise carpet cleaning company.

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One of the main things that makes Referral different is that We Never Rush Our Work. Even if a cleaning company uses the same equipment and chemicals as Referral, your carpet and flooring may still not be clean if the technician has a poor cleaning technique, such as the “splash and dash” technique mentioned in the above review. Referral’s cleaning technique separates us. We take as many cleaning strokes as needed to remove as much dirt from your carpet as possible. We do not “scrub” your carpet, which can result in over wetting. We then take several vacuum strokes to ensure your carpet dries quickly.

Every Referral Team Member goes through extensive training and certification courses to be equipped with the best knowledge, experience and tools for any job proposed. Each customer and situation is unique, so getting the job done the right the first time is what sets us apart from our competition.

Simply put, Referral doesn’t leave anything out. We recognize that we are more expensive and that is because we give you more than the average cleaner. To avoid experiences like the one above, it is to your advantage to trust Referral to clean your carpet and flooring!

Read more reasons Why You Can Trust Referral here!

Before & After Pic of the Month

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AMAZING! Referral removed all stains from this carpet.

Wow! What a mess! Referral saved this longtime customer’s carpet and removed 100% of the stains that were left behind from food and drink spills, dirt, and kids.

Check out our Specialty Spotting page that has several before and after photos of some of the spots and stains we’ve seen over the years.

What’s Up At Referral?

Water Damage Restoration Training

In February, our general manager, Alan, and our technician, Walter, spent two days in Atlanta, Georgia sharpening their Water Damage Restoration skills, specifically in the areas of estimating and documenting. They learned from one of the leaders and innovators in the Restoration Industry. This knowledge will make the lives of our customers, their insurance agents and adjusters simpler in the event of a water damage emergency! To learn more, read about our water damage restoration process.

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MORE Water Damage Restoration Training

During the month of February, a few of our team members spent many hours watching Water Damage Restoration Training videos, learning more about the science behind drying, psychrometry, the law of evaporation, categories of loss, and so much more!  Our technicians, Walter and Kory, and our director of marketing, Audrey, all passed the final exam of over 150 questions. With our constant training, our team is always prepared for any water damage emergency!

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We Are Hiring! Refer A Friend & Get $100!

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Referral is seeking a Full-Time Cleaning & Restoration Technician to join our busy team! This is a great opportunity for the right person to learn a trade skill and become certified in a growing industry. Referral provides multiple opportunities for advancement and the satisfaction of being part of a well-known, respected, family-owned business in the community. Each day is different and we have a lot of fun doing what we do! If you refer the person we hire, we will give you a $100 Gift Card after their first 90 days. To learn more and to apply online, visit our Careers page.

Life Hack of the Month

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Early Spring Gardening Tips

We can’t wait to get our gardening on this spring! We found an excellent list of tips for the early spring that will breathe new life into your yard, flower beds, vegetable gardens, and shrubbery! Read all of the early spring gardening tips here.

Additionally, our marketing director, Audrey, recently brought a nearly dead orchid back to life over a few months. She has more of a black thumb than a green thumb (yikes!), so if you’re like her, we suggest you get an orchid to brighten up your home. Read the American Orchid Society’s Care Tips for Growing Orchids Indoors. If Audrey can do it, you can too!

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Having Fun in Fort Wayne

Click here for Fort Wayne Parks and Rec Spring 2017 Fun Times Brochure

Events & Shows Around Fort Wayne

Sports Around Fort Wayne

Art and Music Around Fort Wayne


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The Referral Team
Referral Cleaning & Restoration Inc.

2901 Parnell Ave.
Fort Wayne, IN 46805

Referral’s Mission: To earn Customer Cheerleaders by creating clean, dry, and healthy homes and workplaces.

Confused when it comes to choosing a carpet cleaner? Who Can You Trust?

Download and Read the FREE ‘Consumers Guide To Choosing A Professional Cleaning Firm.’  Learn 6 costly carpet cleaning misconceptions and discover 21 mistakes even ‘smart people’ make when choosing a professional carpet cleaner.

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