Restoration Feedback Form

Provide Us With Feedback On Our Restoration Services


We want to do everything possible to make your cleaning experience the best it can be! So please tell us what we are doing that makes you really happy, or if there’s anything else we could be doing better. Your feedback and ideas about your experience are very important to us, we appreciate your input!

Submitting positive feedback enters you into our Monthly Contest to earn a $25 Cleaning Credit or a $25 Gift Card of Your Choice!


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1 - Strongly Disagree, 2 - Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
1 2 3 4 5 

1. Our telephone representative was friendly and helpful.

1 2 3 4 5 

2. Our technicians responded to your emergency quickly and acted with a sense of urgency.

1 2 3 4 5 

3. Your concerns/expectations were discussed while inspecting the affected areas to be restored and our technicians then let you know what to expect.

1 2 3 4 5 

4. Our technicians conducted a thorough inspection of the damage and made you aware of our findings.

1 2 3 4 5 

5. Our technicians explained the steps required to restore your property.

1 2 3 4 5 

6. Our technicians kept you updated about the restoration progress during the project.

1 2 3 4 5 

7. Our technicians showed respect and care while handling your possessions and while working in your home.

1 2 3 4 5 

8. Our technicians demonstrated a positive attitude while working in your home.

1 2 3 4 5 

9. Our technicians completed the work and returned your home to normal as soon as possible.

1 2 3 4 5 

10. Our technicians clearly explained our paperwork and helped guide you through the insurance claim process.

1 2 3 4 5 

11. Our technicians performed a thorough cleaning in all of the affected areas.

1 2 3 4 5 

12. Our technicians reviewed the final results were with you.

1 2 3 4 5 

13. Upon completion of the project, your property was restored to the same or better condition than before the damage.

1 2 3 4 5 

14. Our technicians informed you of our other cleaning services.

1 2 3 4 5 

15. You would use our service again, and recommend us to your friends, neighbors, and co-workers.

 Yes No

16. My we use your comments for references?

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