Ron Falls
Founder & Owner
Ron started his carpet cleaning business in 1977, originally under the name Complete Carpet Cleaning, but soon changed it to Referral, as he realized that he was getting all his business through word of mouth. After over 45 years of running the business, he knows what he's doing and ensures that every tech is thoroughly trained to the same quality satisfaction.
We have thousands of customers on our carpet weekly. Every time Referral has cleaned our carpets over the past 20 years, they look great. I think Ron and his family are fortunate to be working together.
- Terry Auld, General Manager at Pine Valley Pizza Hut
Angela
General Manager
Angela has been with Referral since 2013. Her knowledgeable experience and her authentic kindness makes her invaluable and loved by staff and customers alike.
We are new in town and called most of the carpet cleaning places in Fort Wayne. We decided on Referral because your telephone representative was friendly, knowledgeable, and not pushy.
- Mrs. Grahm
Kory
Technician
Kory may have a fun personality, but he takes his job seriously. He is always ready to apply his expertise to any challenge.
Kory was great to work with. He answered all my questions and worked very quickly to clean my floors. Thank you, Kory. I really enjoyed working you.
- Mrs. Blomeke
Jeremy
Technician
Jeremy brings an understanding friendliness to every customer's home and is always willing to answer any question.
I could not be happier with the job Jeremy did on my carpets!!! They look new again. He arrived on time and was very courteous and friendly.
- Mrs. Houser