We want to do everything possible to make your cleaning experience the best it can be! So please tell us what we
are doing that makes you really happy, or if there’s anything else we could be doing better. Your feedback and
ideas about your experience are very important to us, we appreciate your input! Submitting positive feedback enters you into our Monthly Contest to earn a $25 Cleaning Credit or a $25 Gift Card of Your Choice!
We work very hard to deliver the best experience possible, but we aren’t perfect, so once in a while we may goof up. If, by chance, we overlooked anything, please call us at 260-483-4383 or fill out the feedback form below and we will follow up to take care of it right away!
1. Our telephone representative was friendly and helpful.
2. Our technicians arrived in the arrival time window given, or if running behind, called to keep you updated.
3. Our technicians demonstrated a positive attitude while working in your home.
4. Our technicians protected your home by using items such as a door mat, corner guards, floor protectors and a door drape.
5. Our technicians discussed your concerns while inspecting the areas to be cleaned and then let you know what to expect.
6. Our technicians reviewed the final results with you and informed you of any permanent conditions.
7. Our technicians helped set up the areas to dry quickly.
8. Our technicians performed a thorough cleaning.
9. Our technicians informed you of our other services.
10. Would you use our service again, and recommend us to your friends, neighbors, and co-workers?
11. If you were recommending a friend to our company, what would you tell them?
12. How does Referral differ from other carpet cleaners you have used in the past?
13. What's one thing we could do different to provide you with better service?
