Healthy Home News – October 2016

Healthy Home News – October 2016

Happy Fall! We are looking forward to the crisp autumn air, bonfires, family time, apple cider, and pumpkin pie!

Fall is an excellent time to freshen up your home or business before the holidays. Could your Carpet, Upholstery, Tile and Grout, Wood Floors, or Oriental and Area Rugs use some TLC? Give us a call at 260-483-4383 – we are ready to help!


October Special

Love Your Tile? But Hate Your Dirty Grout?


Most likely, you recently received Referral’s latest postcard in your mailbox. Check out our awesome Tile Cleaning Special below!

HURRY – OFFER EXPIRES November 18, 2016!

$10 OFF Professional Grout Sealing


FREE Quart of Daily Tile Cleaner Concentrate ($21.95 Value)

Valid on tile cleaning orders over $250. Not valid with any other offers.

Print off this email (or show it to our technicians on your mobile device) or save your postcard to save on your next tile cleaning appointment. Call Referral at 260-483-4383 to schedule your appointment today!

For more information on how to get your tile floors back to their original condition, please visit Referral’s Tile Cleaning Process Page.

What’s Up At Referral?

Welcome Walter

We want to welcome our cleaning and restoration technician, Walter, to the Referral team! He has worked part-time for Referral the last few years, but we are thrilled to finally bring him on board as a full-time technician. You will be impressed with Walter’s friendly and kind personality, his intelligence, and his strong work ethic. He lives up to the Referral motto of, “Do it right the first time.” Welcome to the team, Walter!


Happy Anniversary, Joseph!

Last month, Joseph celebrated his three-year anniversary with Referral. He is Referral’s IT professional and website builder. His expertise in boosting our online presence has been priceless. Thank you for all that you do, Joseph – you are THE MASTER!


 Xactimate Training

Last month, our general manager, Alan, our office manager, Angela, and our technician, Walter, attended a three-day seminar in Indianapolis to sharpen their Xactimate skills. Xactimate is an estimating software for insurance claims that Referral uses during the water damage restoration process. Our team learned new tips to help make our customers, insurance agents, and insurance adjusters lives easier during the claims process!


Alan, Angela, and Walter at Xactimate Training “You Can’t Out-Perform Your Knowledge!”

Before & After Pic Of The Month

It’s that time of year… Time to clean your patio furniture cushions BEFORE you put them back into storage for the winter! They can be covered with dirt, mildew, dead skin and oils, sunscreen, food and drink spills, etc! Check out these patio cushions that Referral recently cleaned for a customer.


Patio Cushions – Before


Patio Cushions – After

You can drop your cushions off at our office for a cleaning or mold/mildew removal anytime Monday-Friday from 8:00 AM – 5:30 PM. We are located at 2901 Parnell Avenue.

To read more about Why You Should Regularly Clean Your Upholstery, visit our Upholstery Cleaning Page.

Testimonial Of The Month

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“Referral’s personnel are responsive, friendly, helpful and on-time. They are professional and thorough. They take care with both carpet and furniture, and, in the years, I’ve had them take care of my furniture and carpet, I’ve never had a reason to complain. They are great! I tried a dry cleaner service once and another company once. The “dry” cleaner just wasn’t satisfactory and the other company simply went through the motions as quickly as possible. Referral – from receptionist to service tech – are like part-owners in the business. By that, I mean, they care and they take ownership of what they do. It means a lot to me, and I’m sure, to all of their clients.”

–  Mrs. Ross

Thank you for the kind words, Mrs. Ross! And congratulations on your $25 Gift Certificate for writing The Testimonial Of The Month! To watch more video testimonials from happy customers, visit Referral’s YouTube page.

Life Hack Of The Month

BLOG - Life Hacks for Fort Wayne

Now is the time to prepare your home for the winter season. Here are a few tips to make sure that you and your family are all set before the cold weather hits!

Having Fun In Fort Wayne

Events and Shows Around Fort Wayne

Fall Fun Around Fort Wayne

Sports Around Fort Wayne

Art and Music Around Fort Wayne

blog-referrals-hot-local-tipsHOT LOCAL TIP!!blog-referrals-hot-local-tips

Have you checked out The City Exchange Shops at 127 West Wayne Street in Downtown Fort Wayne? We love checking it out regularly! They are host to many local businesses including:

The shops and their friendly owners are open for business Tuesday-Saturday, 11 AM – 6 PM. Happy shopping!

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The Referral Team

Referral Cleaning & Restoration Inc.
2901 Parnell Ave.
Fort Wayne, IN 46805


Referral’s Mission:
To earn Customer Cheerleaders by creating clean, dry, and healthy homes and workplaces.

Confused when it comes to choosing a carpet cleaner? Who Can You Trust?

Download and Read the FREE ‘Consumers Guide To Choosing A Professional Cleaning Firm.’  Learn 6 costly carpet cleaning misconceptions and discover 21 mistakes even ‘smart people’ make when choosing a professional carpet cleaner.

Referral Cleaning & Restoration
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