Why Trust Referral

Why Trust Referral To Clean Your
Commercial Building / Office ?

Experience: Since we started in 1977, we have gained the experience and expertise to solve any commercial cleaning concern you may face.

Family Owned & Operated: We are not a franchise. Referral’s “second generation” has invested considerable time and resources by implementing technical training for themselves and their team.

Certified: Our Firm and Technicians are Certified by the Institute of Inspection, Cleaning & Restoration Certification and Extensively Trained. Referral is an approved Carpet & Rug Institute Service Provider.

Detailed/Thorough: We don’t rush in and out.  Some companies zoom over your carpet, not spending the necessary time to remove soiled traffic areas or spots and then it’s left wet.   Referral has the equipment, training, cleaning technique and attitude that result in a clean and dry carpet Click to learn why Referral’s Hot Water Extraction cleaning method is thorough. Referral is detailed. We use a hand tool to clean behind doors, along soiled edges and under desks, where we find anything you can imagine, including layers of dust, paper clips, pens, candy wrappers, pretzels, peanuts and crumpled up papers.  We have self-imposed standards for our workmanship, which include taking our time to do a thorough, detailed cleaning.

Speciality Spotting Success:  Common spots in a commercial environment include gum, grease, tar, rust, coffee/drink spills.  Because of our training, specialized solutions, and unique cleaning technique Referral can remove and make sure these spots don’t come back.

Fast Drying: Referral will ensure your carpet/tile is dry and ready for use by your team and clients.  If carpet is left too wet after cleaning, it can resoil, smell and pose safety/slip-fall hazards.  Referral avoids overwetting and ensures fast drying because of our unique proper cleaning technique, powerful and well-maintained equipment and use of air movers.

Equipment & Cleaning Solutions: Referral invests in the best equipment, tools and cleaning solutions.

Friendly & Trustworthy Technicians: Peace of mind knowing who is in your building.  We have worked in government, medical, educational, law firms, and financial facilities where confidential information is contained.  We are trusted with keys and alarm access to several regular accounts.

Options to Fit Your Budget:  Referral can create a custom maintenance plan to fit your cleaning needs fitting the method and frequency based on which areas are higher traffic and your budget.  This will keep your floors looking good all the time.

Safety: A ‘Door Guard’ can be used to lock the door while the hoses are coming through the door allowing us to secure the building during cleaning.

Convenience: Referral will clean during evenings or weekends or at a time that is convenient for you so your business is not interrupted.

Satisfaction Guarantee: We follow-up with you after cleaning to ensure your total satisfaction.  If we need to correct anything that was expected, we will return promptly with no hassles.

Reputation: “Referrals Built Our Business” – 80% of our work is Repeat or Referrals.

  • Referral is recommended by Fort Wayne’s Top Flooring Retailers, Realtors and Interior Designers.
  • Referral has been a BBB Member since 1982 with an A+ Rating.
  • Referral has won 1st place in Fort Wayne Newspapers Readers Choice Award Carpet Cleaning Category.
  • Referral has won Angie’s List Super Service Award.
  • Watch video testimonials about what others are saying about Referral or read testimonials below:
Commercial - Cleaning Commercial Carpet At Napa Auto Parts Commercial - Vacuuming Commercial Carpet

Testimonials From Fort Wayne Businesses

After searching for nine months, without any luck, for a professional cleaning company, I finally found Referral Cleaning & Restoration. I gave them a call and Alan came out to measure our office. Within a couple of days, I had my quote. I set up a time to have the carpet cleaned and they showed up on time. They explained what was going to be done, how they were going to do it, and the time it would take. Referral takes professionalism and customer service to a whole new level. There is no doubt I will recommend Referral to friends and family. Thanks, Referral, for a GREAT JOB – well done! – Dan Scott – Morpho Trust USA

Referral’s staff is courteous and considerate of our time and schedule.  They worked wonders on an exceptionally nasty stain on a light colored carpet.  It came out, leaving the carpet sparkling! –  Fort Wayne Philharmonic

Referral came to our office and did an amazing job removing the stains from our carpet and chairs. We have used other professional cleaners and the stains would eventually come back. Referral came in to remove one stain that the other professionals couldn’t get rid of. Needless to say, Referral is now our company of choice! – Marathon Medical

The carpets look great! — Napa Distribution Center

Our Parts Department office carpet was almost black. I didn’t expect it to be brand new again. I’d forgotten that it was really blue and gray. Your technicians were quick & efficient. They cleaned everything like it was their own carpet. I don’t know how you do it, but I’ll only be using Referral from now on. – Mr. Miller – Parrish Leasing

Referral is reliable, professional and conscientious. Referral is different from other companies because of the care they take in preparing their proposal, scheduling the work around your schedule, and supplying quality cleaning.  — Bruce Watson — Facilities Manager — Fort Wayne Metals

Referral has excellent service and excellent results! They are more expensive than other cleaning companies but are worth the added expense. Referral gets the carpet cleaner and it dries faster than other companies.  Hayley Mullins — Manager at Casa Mare

The carpet in our restaurant is 12 years old. We have thousands of people walking and spilling things on it weekly. Every time Referral has cleaned our carpets they look great. I have used their services for over 20 years. I think Ron and his two sons are fortunate to be working together as a family.  — Terry Auld — General Manager at Pine Valley Pizza Hut.

Referral did a great job cleaning our Restaurant’s carpet after a very busy holiday season. In fact, the carpets practically look brand new! — Paula’s On Main

I would like to commend Referral for the excellent work done for us at International Business College. The service was thorough as Referral cleaned over 150 classrooms and office chairs. Referral took the time to do the job right. — Mr. Jehl — International Business College

We hired Referral Cleaning & Restoration to come out and clean our offices. We have an office of about 7,000 square feet. They did an excellent job for us. We’re a privately owned facility that is included within a hospital setting. They worked within our operating hours. It was very non-invasive. They did a great job on the edging. It dried really quick. We were able to put things back in place right away and not have to wait the 24 hours. I highly recommend them for your company. – Mrs. Heller – Pediatric Associates

We’ve been doing business with Referral for quite a few years now. They’ve always been very professional, very good at their job, and worked around our schedule. They’ve always been very good at being time sensitive because of the hours we work here. We had a flood here about a year ago and they came as soon as they heard. They got us taken care of and we could not be happier with what they’ve done for us. – Mr. Norris – Power Components Corporation

We have worked with Referral in the past. We were moving into a new building, so we needed our carpet cleaned quickly. I gave them a call on Friday and they were able to show up on a Saturday when they were closed. They cleaned the carpet really well. They got all the dirt up and all the dirty spots cleaned. They followed up with me when they were finished. They told me what they had done and how things went. We are very satisfied with their service and I can’t say enough good things about the guys at Referral Cleaning & Restoration. – Rob – Hyndman Industrial Products

Referral has been cleaning our carpet across our stores in town since I was about 7 years old, peeling shrimp for 10 cents an hour back in the day. What has made our relationship with them very good for us is a willingness on their part to work around our schedule. A lot of our stores do not close until 11 PM or 12 AM, then might have to reopen by 6 AM. It is difficult to find a company that is willing to work under those circumstances. They would need to come in the middle of the night with a crew, get it finished and dry by the time we are ready to open for breakfast at 6 AM. It’s that kind of relationship that we’ve had with Referral for decades that makes them an easy recommendation to anybody looking for cleaning services here in town. – Mr. Ben Hall – Hall’s Gashouse

We had Referral in today to get the floors looking clean and fabulous and they did an amazing job. Whether you’re a business or you’re a homeowner and you need your carpet cleaned, definitely call Referral. Their technicians were great and our building looks amazing. Thank you, Referral! – Hope For Animals

We’ve had Referral in here on two occasions in the last year. Our carpet hadn’t been touched in six years and they’ve done a fantastic job. They really worked around our schedule. We are really happy with the service we’ve gotten and with their staff. They are very courteous and paid attention to what our needs were. That is why we recommend Referral to do your carpet anytime. – Classic Products

We had Referral come out and clean our carpet about a week ago. They worked around our schedule and were able to come in a little bit before we closed and worked around the people that were in our office still. We hired a different company a couple of months ago that didn’t clean our carpet very well and we were not satisfied. I reached out to Referral and it was a great experience. My parents have used them and my employer and coworkers were very happy the next day when hey came in o see clean carpet and it smelled fresh and ready to go for our meeting that we had that day. – Berne Apparel

You are the best carpet cleaning company I’ve used. You are more expensive, but worth it in the long run as you really get the carpet cleaner and take out stains. You’ve gotten up stains that no other carpet company has gotten up, both at our office and our home. The service is great. Jeremy and Ben were great, kind, and informative! – The Allergy & Asthma Center

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