We want to do everything possible to make your experience the best it can be! So please tell us what we
are doing that makes you really happy, or if there’s anything else we could be doing better. Your feedback and
ideas about your experience are very important to us, we appreciate your input! Submitting positive feedback enters you into our Monthly Contest to earn a $25 Cleaning Credit or a $25 Gift Card of Your Choice!
We work very hard to deliver the best experience possible, but we aren’t perfect, so once in a while we may goof up. If, by chance, we overlooked anything, please call us at 260-483-4383 or fill out the feedback form below and we will follow up to take care of it right away!
1. Our telephone representative was friendly and helpful.
2. Our technicians responded to your emergency quickly and acted with a sense of urgency.
3. Your concerns/expectations were discussed while inspecting the affected areas to be restored and our technicians let you know what to expect.
4. Our technicians conducted a thorough inspection of the damage and made you aware of our findings.
5. Our technicians explained the steps required to restore your property.
6. Our technicians kept you updated about the restoration progress during the project.
7. Our technicians showed respect and care while handling your possessions and working in your home.
8. Our technicians demonstrated a positive attitude while working in your home.
9. Our technicians completed the work and returned your home to normal as soon as possible.
10. Our technicians clearly explained our paperwork and helped guide you through the insurance claim process.
11. Our technicians performed a thorough cleaning of all affected areas.
12. Our technicians reviewed the final results with you.
13. Upon completion of the project, your property was restored to the same or better condition than before the damage.
14. Our technician informed you of our other cleaning services.
15. You would use our service again, and recommend us to your friends, neighbors, and co-workers.
16. If you were recommending a friend to our company, what would you tell them?
17. What's one thing we could do different to provide you with better service?
